Have questions or need help with your purchase? Call us now — we’re here to help Have questions or need help with your purchase? Call us now — we’re here to help
Have questions or need help with your purchase? Call us now — we’re here to help Have questions or need help with your purchase? Call us now — we’re here to help
Contact Now

Cancellation & Refund Policy

AllAboutFurniture

At AllAboutFurniture, customer satisfaction is our top priority. This Cancellation & Refund Policy outlines the terms and conditions under which cancellations and refunds are accepted.

Order Cancellation

Customers may request order cancellation under the following conditions:

  • Orders can be cancelled within 24 hours of placing the order.

  • Once the order has been processed, manufactured, or shipped, cancellation requests may not be accepted.

  • Customized or made-to-order furniture items cannot be cancelled once production has started.

To request a cancellation, please contact us immediately via phone or email with your order details.

Refund Policy

Refunds are applicable under the following circumstances:

  • If an order is cancelled within the allowed time frame.

  • If the product is damaged or defective at the time of delivery.

  • If an incorrect product is delivered.

Once the refund request is approved, the amount will be refunded to the original payment method within 7–10 business days.

Non-Refundable Items

The following items are non-refundable:

  • Customized or personalized furniture

  • Products damaged due to improper use or mishandling

  • Items returned without original packaging or proof of purchase

Return Conditions

To be eligible for a return:

  • The product must be unused and in its original condition.

  • The product must be returned in its original packaging.

  • The return request must be raised within 48 hours of delivery.

Return shipping charges may be borne by the customer unless the return is due to our error.

Shipping & Delivery Issues

AllAboutFurniture is not responsible for delays caused by courier partners, natural disasters, or unforeseen circumstances. However, we will assist customers in tracking and resolving delivery-related concerns.

How to Request a Refund or Cancellation

You can contact us using the details below:

📧 Email: support@allaboutfurniture.in
📞 Phone: +91 9XXXXXXXXX

Please mention your Order ID and registered contact details for faster assistance.

Policy Updates

AllAboutFurniture reserves the right to modify or update this Cancellation & Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on the website.